Order support
Track your order
Use the order-status link sent with your Shopify order confirmation. Logged-in customers can also check their account orders.
My account orders
Open your Shopify customer account →
Track with WhatsApp
Send us your order number →
Guest order?
Open the order confirmation message you received and tap its order-status link. If you cannot find it, contact us on WhatsApp with your order number and customer name.